Refund Policy

We want you to be satisfied with Kemo IPTV. This policy explains how refunds and cancellations are handled.

Eligibility

Refund requests are reviewed on a case-by-case basis and generally depend on how long the subscription has been active and whether the service has been used. If you experience a technical issue that prevents you from using the service, contact support as soon as possible so we can help resolve it.

How to request a refund

To request a refund or cancellation, email support@kemoiptv.cc with your order details. We aim to respond promptly and let you know the outcome of your request.

Renewals

Subscriptions are billed for the plan duration selected at checkout. If you do not wish to continue after your current period ends, no further action is needed unless you signed up for automatic renewal, in which case you can cancel before the renewal date by contacting support.

Processing time

Approved refunds are processed back to the original payment method. Processing times may vary depending on your payment provider.

Contact us

For any questions about this policy, reach out to support@kemoiptv.cc.